How can we help?

Check that you are using the email and password for your Yours Meets Mine account. Use the eye toggle to check your password if needed. If it is still rejected, request a password reset. Your Yours Meets Mine password is separate from any Supabase dashboard login.

Check your spam folder, then use “Resend verification email” on the member sign-in form. Open the newest email link. If you have already verified your account, try signing in instead.

We save your listing and record your safety acknowledgement. An automated harmful-content check may make a clear listing visible straight away. A listing that needs a person, or cannot be checked, stays hidden for administrator review. We aim to review those listings within two business days. The confirmation tells you the current status, and you can check it again in Your listings. Submitting is not a transaction or agreement.

Personal photos are uploaded privately for administrator review. A generic avatar is used until a photo is approved. If your photo is rejected, you can submit another from your member profile picture settings.

Choose 5, 10, 25, 50, 100, 200 or 350 km from your selected town or suburb centre. Distances are approximate straight-line distances, not driving distances. Yours Meets Mine does not need your browser or device location.

No. It is entirely your choice. You can view a suggestion, pursue it or ignore it. Yours Meets Mine does not automatically accept an offer, arrange an exchange, contact another member or create an agreement for you.